Services Offered by British American Household Staffing

We provide experienced, qualified and formally trained household staff including Nannies, Governesses, Butlers, Baby Nurses, Personal Assistants, Doulas, Housekeepers, Private Chefs, Household & Estate Managers and Chauffeurs. We work with households of all sizes.

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Overview

We make placements that are likely to endure. We have experience across the spectrum of household staff positions, from Housekeepers, Butlers and Personal Assistants to Newborn Care Specialists, Baby Nurses and Nannies. We begin our search from a position that considers that every household staffing need is unique, necessitating individual understanding. The breadth and experience of our pool of candidates make us confident that we can service households of all sizes.

We are continuously adding to our extensive talent database. We advertise widely in newspapers (both mass circulation and local publications) as well as specialist career websites (including CareerBuilder, Idealist, Indeed and Monster). We host events, such as Nanny training workshops, Career Nanny meet-ups, and the Domestic Estate Managers Association (DEMA) meetings, which help us find top quality candidates. Finally, website applications and word-of-mouth recommendations from existing candidates are very important recruiting channels.

All potential candidates are carefully interviewed and vetted by the BAHS staff to ensure we are in a position to offer clients the high quality available in the market.

Click on a domestic staffing position to read the full description.

Nannies / Governesses

A Nanny or Governess is a trained professional childcare specialist.  The Nanny or Governess will have a substantial amount of childcare experience and will sometimes hold a degree related to childhood education, such as Early Childhood Development.  Some Nannies or Governesses will hold a Master’s degree in Education.  In England many qualified Nannies or Governesses will hold an NNEB certificate which involves training the Nanny on all forms of childcare from infant to special needs and place an emphasis on fieldwork.  The Norland Nanny school also offers excellent Nanny or Governess training in the UK.  The Nanny or Governess can work a variety of schedules such as a 7 day live-in, or 5 day live-out.  Seasoned career Nannies or Governesses will be accustomed to heavy travel and long hours.  Most Nannies or Governesses will drive and swim.  Some specialize in specific age groups such as infant or school age.  Those who specialize in school-age children are often closer to the Governess category and will often be qualified to tutor certain academic subjects.  Some Nannies or Governesses will speak a second language and be able to teach children this language.

Learn more about hiring a Nanny in New York

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Nanny Placement and Training Consultations

If choosing the right caregiver for your child and situation feels overwhelming, you’re struggling with evaluating candidates in a meaningful way, or you need a little extra guidance in clarifying your needs. BAHS's consultant is here to help! Ashley Mundt, M.Ed., CCLS has in-depth knowledge of child development, a deep understanding of family dynamics, and years of experience working with families and household staff. This unique skill set and experience makes her insight and expert advice an invaluable addition to any family during the process of interviewing, hiring, and training a caregiver.

Ashley can function as your guide and specialized personal assistant when hiring a nanny. She will thoughtfully and thoroughly discuss your needs, goals, and preferences, as well as the qualities and knowledge a nanny should possess in order to obtain those goals. She will ask questions you haven’t thought to ask and help prevent challenges you didn’t know existed. Her experience and education make her the ultimate resource for knowing what to ask, what to look for, and how to evaluate candidates. Extensive developmental education allows her to assess a candidate’s understanding of child development and knowledge of age-appropriate expectations and care. Hands-on experience in homes provides the context and experience for her to identify the right fit for your unique home environment. 

Besides guiding you through the process of figuring out what you need and how to best go about finding the perfect candidate, she is also available to take on the more overwhelming and tedious parts of the process. Ashley can screen all resumes presented  (in an unbiased manner from whatever sources you choose) and do initial interviews with candidates for you. Feedback on fit, strengths, questions to ask, and potential challenges (all customized to your unique situation) are given at each step. She can offer an expert opinion on candidates and provide onboarding assistance to significantly increase the odds of a smooth start and longevity of placement. These services include help structuring schedules, clarifying job responsibilities, establishing household standards and guidelines, and educating caregivers in child development and personal parent preference. Her services can be booked individually or in packages of various sizes depending on your needs. Please find a sampling of services offered below. For further information or to inquire about Ashley’s availability, please contact us at: ashley.mundt@bahs.com.

Learn more about hiring a Nanny in New York

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Baby / Maternity Nurses and Newborn Care Specialists

Baby Nurses, also known as newborn care specialists and maternity nurses, specialize in infant and newborn care. British American is the premier baby nurse agency in New York, NY, as well as Los Angeles, San Francisco, and Palm Beach. Babies nurses typically work either 24-hour or 12-hour shifts. Their main responsibility and priority is the infant, however, a high quality baby nurse will focus on the mother and her needs during the recuperation process as well.  They can assist with the full spectrum of newborn care and may be certified in areas including but not limited to: breastfeeding, exploring alternate feeding methods, sleep training, bonding, lactation, psychological development, and more.  More often than not, baby nurses are experts with concentrated populations such as twins and triplets, preemies, newborns with special needs, mothers interested in surrogate pregnancy options, and any other newborns who might need extra attention. Furthermore, baby nurses range greatly in their education levels and skill sets. Some have worked in a hospital’s newborn care unit, as a midwife, as a doula, in an alternative birthing center, or as a baby nurse in a private home. BAHS is a full-service baby nurse agency and we work with your family to find the right fit for your needs. Baby nurses, newborn care specialists and maternity nurses can have experience with high profile or celebrity clientele and are often hired to help teach the mother about infant-care and child development while guiding her on taking charge of the infant’s schedule, safety and well-being so that she will be autonomous when the baby nurse’s term is up.  Most baby nurses, newborn care specialists and maternity nurses earn salaries that are hourly for the 24-hour period and work on a 24 hour/6 day a week schedule if they are full time. Their tenure can vary in range from one week up to one year.

Learn more about Baby Nurses in New York

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Newborn Care Consultant

BAHS recognizes and respects the importance of a caregiver within a family setting. Welcoming a new life into your family is a hugely impactful event.  The caregiver chosen to help parents and infant can have a positive influence on parents and child that can last a lifetime.  This person is teacher, role model, confidant, and advocate for your child and assists in creating sleeping and feeding schedules for the infant, while teaching the parents how to care for their infant child or children. Additionally, an experienced Baby Nurse or Newborn Care Specialist should not only be developmentally savvy, but also bring consistency, organization, and fresh ideas to a home. We are excited to offer our new caregiver and family resource services to all BAHS families in the form of Newborn constancy.  Our in-house consultant can come to your home for a consultation, help understand your needs, screen nannies and newborn care and help ease the transition back to work or back to a life balance. Specialized placement assistance includes:

  • In home meeting in order to help determine priorities and needs. Can spend half day in home with parents and staff, etc.
  • Assistance crafting detailed job description and schedule(s) and requirements (twin, triplet, single, desired skills etc.)
  • Meeting with existing or leaving staff and children to assess climate and personality fit
  • Assistance with interviews (help forming questions and topics, sit-in on interviews, observe trials, feedback for family on candidates.)

 A family can book a consultant on a short or long-term basis.

 

Learn more about Baby Nurses in New York

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Doulas

The word ‘doula’ comes from the ancient Greek term meaning ‘a woman who serves other women’. Today the term ‘doula’ refers to a trained professional who assists a woman and her partner before, during, and after pregnancy and childbirth. A Doula provides support, compassion, and relief of pain and stress during the prenatal, labor, and postpartum periods of a woman’s life, acting as a coach and guide throughout. Research has found that when a Doula is present at a birth and assists during labor the labor has fewer complications and the aftercare is more seamless.  A Birth Doula recognizes that the experience for the mother is a life-changing and memorablel event.  The Doula will assist with all aspects of newborn and infant care such as emotional support and physical comfort as well as assisting in breastfeeding and lactation.  The Birth Doula will assist in communication between the midwife, doctor and parents.  A Postpartum Doula offers ongoing support for the mother and newborn or infant.  A Postpartum Doula assists with the emotional aftercare for the mother in addition to working alongside the family doctors if necessary.  A Postpartum Doula teaches techniques for soothing, latching, coping skills and all post-birth infant care.  Studies have shown Postpartum Doulas greatly reduce postpartum depression and other potential mood disorders that can follow birth.  

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Personal Assistants

A Personal Assistant role can vary from managing the family calendar, being in charge of personal shopping, planning events, paying bills and arranging travel to handling investments and philanthropic accounts, and even working in the office of the family business. A qualified Personal Assistant will have a “can do” attitude and be able to take initiative at all times. He/she should have an impressive rolodex of city - appropriate contacts, be an excellent multi-tasker and technology literate

Learn more about hiring a Personal Assistant in New York.

Learn more about hiring a Personal Assistant in Los Angeles. 

Learn more about hiring a Personal Assistant in the Bay Area. 

Housekeepers

Housekeepers vary greatly in experience and may carry out any or all of the following duties: laundry, pressing, ironing, cooking, clothing care, wardrobe care and maintenance, organizing and couture clothing care.  Some Housekeepers are Executive Housekeepers, Laundresses or Housekeeper House Managers.  The difference between a Housekeeper and a cleaner is the Housekeeper’s ability to organize closets by color and season, organize the home in general, a deep understanding of clothing care (steam, dry clean and hand wash) and their knowledge and training in formal service.  A high quality Housekeeper will understand formal service, which includes serving, formal table setting, flower arranging as well as all deep cleaning and laundry responsibilities.  An Executive Housekeeper will have experience working in a team, usually in a formal townhouse or other similar large high level residences.   

Learn more about hiring a Housekeeper or Laundress in New York

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Butlers

Professional Butler duties often vary and may include but are not limited to managerial responsibilities, keeping accounts, marketing, and maintaining the wardrobe for the principles of the residence. A Butler will be well versed in etiquette, serving and have thorough understanding of formal home care. The Butler is traditionally hired to oversee one estate or home and will maintain wardrobes while often overseeing other household staff.  He will posess a strong understanding of wines, wine and food pairing and and will understand and often train other staff in formal service, including formal table setting, serving and more. He may have attended a specialised school for Butler training and may hold a certificate in wine specialization. It is not uncommon for a Butler to hold a degree in the Culinary Arts. In many cases, a Butler may speak several languages.  A Butler is often the most formal member of the domestic staff categories and will help maintain formal traditions in a formal home or estate. A Butler will understand how to write and manage a schedule for household staff and often acts as a Household Manager. 

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Learn more about hiring a Butler-House Manager

Learn more about hiring a Housekeeper or Laundress in New York

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Private Chefs

A Private Chef will hold a culinary degree from a reputable culinary school and will typically have a minimum of four years experience in a domestic setting. A Private Chef is able to cater to large parties and is responsible for lunch and dinner, five to six days a week. They often specialize in specific cuisines and dietary needs. Some are trained Patisserie Chefs.  A Personal or Private Chef is hired on either a part or full-time basis by a family or single person. Meals are often family meals made according to the personal preferences of the family members. Some Personal or Private Chefs specialize in specific foods such as vegan, vegetarian, low salt, low fat, gluten and dairy free, or in specific regions such as French, Asian, Italian and more.  A Personal or Private Chef may be asked to stock a family fridge every two to three days or may instead be hired on a full-time, in-house basis and cook fresh meals for the family twice a day.  A Personal or Private Chef will usually be expected to join the family as a live in employee during the summer, should the family have a summer residence in the Hamptons, CT or similar.  Summer work usually implies a heavier schedule covering the weekends and would usually involve preparing for large dinner parties.

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Lady's Maids

A Lady’s Maid is a female Valet who attends to the needs of the lady of the house. Her duties range from helping with dressing, make up and hair care to maintaining fine clothing, shoes, while keeping her room and study in perfect order. A Lady’s Maid may also be in charge of personal shopping and maintaining the principal's social calendar. Some Lady’s Maids are trained nurses and can assist with elderly care while others are traditional Lady’s Maids and specialise in caring for the principal of the residence, who is often the lady of the house.   A Lady's Maid will sometimes oversee a staff of Executive Housekeepers.  She will understand and often train other staff in formal service, including formal table setting, serving and more. A Lady's Maid can live in or out.

Learn more about hiring a Housekeeper or Laundress in New York

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House Managers

A House Manager is typically responsible for all the staff in one single property.  The House Manager will organise staff schedules, which often include the Housekeepers (Executive Housekeepers and regular Housekeepers or Laundresses) and Nannies. A House Manager is usually responsible for attending to most staff-related issues within that particular property.   A Housemanager may also present themselves as a Butler, Property Manager or Personal Assistant.  The experience, work and education history of a House Manager will determine their role in a household.   A House Manager will sometimes be in charge of household finances and the family scheduling. The House Manager deals with vendors, preempts maintenance issues and ensures the smooth running of the household.

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Learn more about hiring a House Manager in the Hamptons

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Estate Managers

An Estate Manager is responsible for several households and estates owned by a family. This will often include properties overseas. He/she oversees all properties and is in charge of staffing and managing each Household Manager. He/she may also take charge of the buying, selling and build out of properties. He/she is responsible for any yachts or private jets. Estate Managers in New York, CT (Greenwich) California (Los Angeles and San Francisco), Chicago, Florida (Palm Beach) and the UK are the overseers of large estates and multiple properties usually owned by a high net worth individual or family.  Estate Managers will oversee all the staff often via House Managers who are stationed in each property.  Estate Managers are highly skilled in all areas of domestic staffing management and accounting.  Some Estate Managers are specialized in rural management and agriculture for rural estates.  

Where there are large or multiple homes, the Estate Manager is the "Chief of Staff" of the organization, carrying out the wishes of the principles at each location. Estate Managers need to understand the job descriptions of all staff members they oversee (Household Manager, Butler, Head Housekeeper, Housekeeper, Laundress, Houseman, Chauffeur, Private Chef, Gardener, Nanny etc.).  Estate Managers also have broad policy making authority over all household and estate operations, and manage extensive property and staff issues on a daily basis.

An Estate Manager of an estate or several properties and large estates may be asked to oversee such areas such as as the vineyard, stables, oversee the House Managers, Housekeepers, their budgets and the accountants and the staff that support these operations. There is usually at least one 'super yacht,' a private jet to maintain and several smaller vacation homes to manage.  A qualified Estate Manager will have an excellent rapport with both the staff in the homes and the principles of the properties.  The Estate Manager will understand how to manage accounts while also be able to fill in for a staff member should this ever be deemed necessary.  Stellar team management and a respectful management approach are key for success in an Estate Manager's career. 

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Learn more about hiring an Estate Manager in London

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Chauffeurs

A Chauffeur or Personal Driver will have several years of full time experience as a Chauffeur.  A Chauffeur or Personal Driver will hold an excellent knowledge of the city where the family resides, in addition to adjoining cities and neighborhoods.  A Chauffeur or Personal Driver will hold a Chauffeur’s license and have an excellent understanding of car maintenance. Discretion and a thorough knowledge of Chauffeur and personal driver etiquette are also key requirements.  Hours can be ad-hoc and can involve late hours, depending on the family's schedule.  Some Chauffeurs have a background in security. The family traditionally provides the car for the Chauffeur to use when working.

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Couples

A Domestic Couple is either hired to look after a seasonal property or a city based property. Their responsibilities include (but may not be limited to): maintenance, cooking, serving and driving. They are either given a separate cottage or provided a separated living area for the full year. Together a Domestic Couple can run one large home successfully and can often save the employer from needing to hire multiple staff.   Usually one person in the Domestic Couple is responsible for cooking, laundry, menu planning and fine wardrobe care. The other member of the couple can be responsible for maintaining the grounds, car repair and internal repairs such as plumbing.   Often an excellent Domestic Couple will comprise of both members being strong housekeepers and cooks.  Usually one or both of them drive and both can run errands.  Sometimes a Domestic Couple will oversee other staff, especially seasonal staff for instance, during the summer in the Hamptons.

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Corporate Staffing

British American Household Staffing is now offering corporate staffing services in addition to our domestic services. We work with almost all levels of corporate staffing from Executive Assistants, HR Managers and Accountants to Marketing Directors and more principle roles, such as CFOs or COOs.  British American Household Staffing holds and maintains relationships with large corporate firms and places all levels of their corporate staff within the firm, from high level to administrative support positions.   We also work with candidates willing to work in administration within the firm as well as acting as a Personal Assistant or House Manager for a principle within a corporate firm.  

Interior Designers

Interior designers manage interior projects, artistically and they often a manage a team who works with the family.  A quality interior designer will work with the creative vision of the family and will colaborate with a team who also shares the ability to understand the family’s vision and style.  The execution and delivery should be seamless and enjoyable, which occurs with a clear and constant communication between designer and family.  BAHS represents designers who understand a plethora of styles, from British formal, urban to countryside, French salon to modern minimalistic and loft-like artistic. 

Yacht Staff

British American Household Staffing specializes in providing experienced and professional yacht staff for yachts of all sizes. We have an extensive roster of stewards and stewardesses, deckhands, engineers, mates, chefs, and captains, and work with yachts of all sizes. 

 

 

 

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Caregiver Education Program

Our classes are comprised of carefully curated, current, evidence-based information and advice from leading experts in the field of child development. They cover a wide variety of topics relevant to caring for children of all ages. Each lesson provides clear, simple developmental information, activity ideas, and concrete examples of how to incorporate this information into everyday interactions between caregivers and children. 

For all enquiries and scheduling, email education@bahs.com. 

Upcoming Workshops

No upcoming workshops scheduled. Please check back soon for updates.

Goals and Philosophy

Our goal is to elevate the quality of care children receive and provide educational opportunities for those who work with children. Our age specific class format ensures that the information presented is relevant and applicable to a caregiver’s current position and responsibilities. Instead of teaching strict protocols or a providing a step-by-step instruction manual, we aim to provide information and ideas that will allow caregivers to provide the best care possible.

Our education and training classes have been designed to:

  • Instill a general understanding of child development that can be drawn on to effectively support and nurture children’s development
  • Present practical ideas for incorporating this knowledge into daily care
  • Provide caregivers with a tool box full of evidence-based information, proven strategies, and activity ideas
  • Proactively equip nannies with strategies for preventing (and handling) challenges that will inevitably arise
  • Debunk old wives’ tales and commonly held (yet ineffective, outdated, or detrimental) theories and approaches to handling common challenges and transitions. 
  • Be a source of fresh game, activity, craft, and toy ideas that are not only fun, but also benefit a child’s development
  • Respect that each child is unique and there is no “one size fits all” approach that is applicable to all children, families, or caregivers

Our Educator

Heading up our Caregiver Education and Training services is Ashley Mundt, M.Ed., CCLS. Ashley has a strong academic background and years of hands on experience working with children and families in private and group settings. She received both a B.A. in Sociology and Youth and Human Services from Pepperdine University and an M.Ed. in Applied Child Studies from Vanderbilt. Her training as a Certified Child Life Specialist enables her to support and guide children and families during medical interventions, chronic illness, and family/home crisis situations. Although she has worked in many different settings throughout her career (including homes, schools, camps, and hospitals), her passion (and bulk of experience) is working directly with families in private homes. Over the past 15 years, she has worked as a highly sought after nanny, parent educator, childcare consultant, and trained caregivers within private home settings. Ashley's background of extensive developmental education and hands on experience in luxury homes puts her in a unique position to understand what families, caregivers, and (most importantly) children need and help ensure those needs are met.

Group Classes

Our group classes are designed to provide an easily accessible way for all caregivers to acquire a general understanding of child development and raise the level of care they provide. Additionally, we strive to provide innovative and fresh ideas for games, activities, and crafts that nurture development and keep little ones of all ages busy. In order to keep information relevant to the current needs of a caregiver, all classes focus on development or topics for a limited age span.

Our classes and workshops are not meant to teach strict protocols or a provided a step-by-step guide to caring for children. We respect that each child is unique and there is no “one size fits all” approach that is applicable to all children, families, or caregivers. Instead of an instruction manual for childcare, we want to provide caregivers with a tool box full of information, proven strategies, and activity ideas that they can draw on to best support and nurture children’s development as well as handle challenges that will inevitably arise.

Introductory Prices

BAHS-Sponsored Workshops: $30
Single Workshop (75 minute): $75
Foundations of Development Series (five 90-minute classes): $450
Package of 5 Workshops: $340

BAHS-Sponsored Workshops

BAHS-Sponsored Workshops are group sessions that are offered to the nannies of British American families. These workshops held at British American Household Staffing provide educational opportunities, addressing child development along with practical ideas and strategies for incorporating this knowledge in order to elevate the quality of care children receive.

*All caregivers are welcome at these sessions, however, priority registration is reserved for nannies registered with British American Household Staffing.*

Single Workshops

Workshops are small group classes that can be registered for individually and will focus on specific topics within a targeted age range. They are a wonderful opportunity to add to your skill set, get fresh activity ideas, keep up with current recommendations, and learn tips that will help you stand out as a professional caregiver.

Foundations of Development Series

Our foundational series covers the basics of child development. Factual, science-backed, evidence-based information will be presented in an easy to understand format alongside practical application and how this knowledge should inform everyday care and interactions with a child. Ideas and directions for interactive activities that nurture each area of development will be provided with explanations as to how and why they are beneficial. The series is comprised of five 90- minute classes covering a child’s:

  • Physical Development
  • Social/Emotional Development
  • Moral Development
  • Cognitive Development
  • Language Development

Private Lessons (in home)

All of our classes and workshops are available for presentation within the comfort of your own home. Ashley is able to customize the lesson to each individual child, caregiver, and household. If you are interested in scheduling a private session, please email Education@bahs.com for more information on availability.

All lessons (including our foundational series classes) are available in 60 or 90-minute sessions.

Developmental Foundation Series:
Our foundational series of five developmental-based educational lessons cover children’s: physical, social/emotional, moral, cognitive, and language development. In order to ensure that the information presented is relevant and helpful to your current situation, these foundation series cover a limited age range (e.g. 0-6 months, 2-3 years, etc.)

Individual Workshops:
Individual workshops are offered in private settings on a variety of topics and can be customized to meet your needs.
Examples include:

  • Handling tantrums
  • Sleep and nap transitions
  • Learning colors and shapes through play
  • Early literacy
  • Potty training
  • Establishing healthy eating habits
  • Responding to aggressive behavior
  • Setting limits and discipline
  • Separation anxiety
  • Staying busy and stimulated when stuck inside
  • Travel tips: keeping kids happy and busy on the road

What to Expect

Our service aims to establish in great detail the exact nature of a client’s household staffing needs and to verify the integrity and motivation of each candidate that we propose to fill such a need.

By carrying out both of the above very thoroughly, we make the process of finding the ideal candidate as time efficient as possible. Confidentiality and discretion are part and parcel of the process. To learn about our process, view our standards.  The candidates which will be proposed to clients are sourced not only from our pre-existing pool of talent but also those recruited specifically for a mandate at the point when we take the search on board. 

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