About British American Household Staffing

British American Household Staffing strives to match the household staffing, childcare, or newborn care needs of our clients to appropriately experienced and qualified candidates. The aim, above all, is to ensure a placement that will endure.

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About Us

British American Household Staffing was founded to provide household staffing solutions. We offer an efficient and discreet service by gaining a thorough understanding of clients' staffing or childcare needs and meeting those needs with rigorously interviewed and screened candidates.

Our goal is to facilitate placements that result in client contentment and candidates that can look forward to long-term job satisfaction.

For peace of mind, we are licensed as a recruiter by the DCA and are bonded.

Contact our office to be connected with an expert recruiter that can assess your needs and recommend the right domestic staff for your home.

 

See British American Household Staffing in:
Goop | Town & Country
 The New York Times | The Telegraph

Anita Rogers

President & Founder

Anita founded BAHS in 2012 after several years working for two brand name household recruiting firms in New York. Anita specializes in meeting clients and matching their needs to the firm’s pool of qualified candidates. Anita’s years of experience in the industry has sharpened her abilities in both recognizing talent, and understanding the subtle qualities needed in a candidate when making a specific match.

Prior to working in the recruitment industry, Anita worked in Sephardic research at The Hebrew Union College – Jewish Institute of Religion, in Greenwich Village. Her experience in research has proved invaluable to her in the recruitment industry, helping her recruit and pinpoint high-quality candidates.

Anita has a strong background in the arts and is a trained opera singer and harpist. She performed in Italy, Ireland, Greece and England before moving permanently to New York. Anita is a British citizen and holds a degree in Ethnomusicology from SOAS (The School of Oriental and African Studies) joint with King’s College London in Western Classical Composition. 

Anita also runs one of the leading art galleries in New York, Anita Rogers Gallery in Soho, NY. Anita Rogers Gallery represents figurative and abstract primary and secondary artwork. Artists include her father, Jack Martin Rogers, David Hockney, William Scott, Jean-Michel Basquiat and Robert Motherwell.

Anita lives between New York and San Francisco. She spends her summers in Greece, where she was raised and her winters in England, where she was born.

Kristen Reyes

Senior Placement Specialist and Estate Management Consultant, East and West Coasts

Kristen started her career as an accountant and chief operations officer.  She then moved into high-level estate and property management, which she has been doing for the past fifteen years. 

Kristen has traveled around the world studying the staffing industry in both high-level domestic staffing spheres and high-end exclusive hotels and off-the-grid luxury resorts including the Aman Resorts. She brings this level of five-star service to the homes and estates she structures and staffs. 

Kristen's background in accountancy and operations and her experience in the hospitality industry has enabled her to be an expert in all levels of estate and property management, domestic staffing placements and assist with yachts and aviation, charter or purchase.  Kristen is a senior recruiter at British American Household Staffing for both coasts and international assignments.

Kristen's expertise includes but is not limited to:

Properly overseeing the development and maintenance of high-end luxury homes and properties. Including, but not limited to:

Staffing - Assistants, Captains, Chefs, Drivers, Grounds Person, Housekeepers, House Managers, Nannies, and Pilots.

Interior Maintenance - High-end luxury designer interior maintenance to include art, furniture, and fixtures, as well as everyday maintenance to keep the interior of the home(s) running at the highest level and in pristine condition.

Exterior Maintenance - Sourcing and managing the maintenance of the arborists, landscaping, HVAC, pool, and spas, as well as the everyday maintenance to keep the exterior of the property and home running at the highest level and in pristine condition.

Aviation, Automobiles, and Yachting - Maintaining all additional properties owned/leased by the client, to be kept up to date on licenses, permits, and registrations and to coordinate with the captains, drivers, and pilots on daily maintenance necessities.

Accounting and Finance - Maintaining the household budget, providing supporting documentation to the business office, creating petty cash systems, credit card allocation, approvals and payments for vendors estimates and invoices.

Human Resources - Hiring, Onboarding, Training and Firing of staff, as needed. Coordinating with the current business office to maintain accuracy and efficiency. Setting up and maintaining payroll systems, timesheets, and insurance policies

Staff Training:

A properly trained staff can make all the difference in how smoothly a household runs. Sometimes training occurs from day one and sometimes a refresher is needed. Staff grows as the home grows, so advanced training should be a consideration, to set your staff up for success.

The utmost discretion should be instilled in all levels of staffing. Those who see so much of what goes into one's personal life need to be discrete, trustworthy and have an impeccably detail-oriented skillset. While there are multiple levels of what each individual’s responsibilities might be, finding the right level of service needed in the household will be the key to a successfully run home.

Manuals - Create household manuals, policy and procedure manuals, and set a structure into place for a team atmosphere. Manuals are the key to proactive and successful maintenance programs.

Seasonal homes - open/close - Open and close seasonal properties before and after use. Staffing, maintenance, training, inventory and stocking needs. Automobile, aviation, and yachting included.

Kristen currently resides between both the East and West Coasts of the USA although her primary residence is in California and her secondary residence is in New York. Kristen often travels to the estates and properties to structure the residences in-person, whether for short-term consulting or for more permanent estate management.  Estates she has managed are based in the USA, Europe, Asia and the Americas.

Anita Francois

East Coast Domestic & Yacht Staff Recruiter

After working as a Museum Curator, Anita decided to use her researching, creative writing and communicative talents within an environment where she feels that she can help people daily.

Anita has an extensive background in Ancient History, Dance, and Culture; having studied an MA in Archaeology at University College London and having performed throughout England as part of a dance group conveying the traditional ‘Sega’ of the Indian Ocean.

Born in the UK with a Seychellois and Haitian background; she has written and appeared in articles currently displayed in the Seychelles National Archives and has traveled the globe whilst building a rapport stemming from her ability to adapt to multiple environments and communicate with a range of individual personalities. She also speaks the Creole of the Seychelles fluently and can converse in Egyptian Arabic. Anita has experience working with yacht crew and yacht chartering and thoroughly enjoys working in both the domestic staff and yachting industries.

Abby Schuster

Senior Placement Specialist

Originally from a small town in Massachusetts, Abby moved to Tennessee for university and completed her degree in Elementary Education in 2011. During her time in college she discovered a love for nannying; her first position was with four little girls under the age of six, and she never looked back.

She spent the next nine years working for families around the United States and abroad, living in 8 states and traveling to 12 countries, and helping to raise 11 wonderful little people.

 

When she made the decision to retire from nannying in order to settle down in her hometown, becoming a recruiter at British American Household Staffing was a natural fit. She uses her experience in the field and knowledge of interpersonal dynamics to make successful matches between clients and candidates- she loves the feeling of knowing that she helped to create a working relationship that both parties are thrilled with!

 

In her spare time Abby enjoys traveling, cooking, hiking, and working on the novel that she will *definitely* finish someday…

Catherine Whyte

Chief Operating Officer

Catherine comes to BAHS with a background in infrastructure, strategic planning, change management and HR. 

Being British born and bred, she is stereotypically reticent to talk about career achievements, preferring instead to let the work speak for itself. Suffice to say, she is proud of her strengths, and acutely aware of her weaknesses. Primarily working in private consultancy, she has had highs working with the Mayor of London at the top of Tower Bridge, right through to the depths of the Victorian Bazalgette sewerage system. For more specifics, please get in touch via the main BAHS contact information. 

Her personal achievements are something she is far more comfortable talking about. She is renowned for finding the best vin chaud in any European ski resort, had a double mastectomy and only cried once, maintains and writes a personal website, and once won the board game Risk without occupying Russia.

Chandler Scyocurka

Marketing & SEO Coordinator

Chandler studies Media, Culture, and Communication at New York University’s Steinhardt School of Culture, Education, and Human Development. She specializes in digital marketing, advertising, and brand development in the luxury market. Prior to joining the team, Chandler worked for a prestigious Manhattan-based event planner, where she assisted in the planning of upscale weddings in the New York Metropolitan area. Her professional, academic, and personal endeavors have all helped to shape and refine her understanding of luxury marketing and brand strategy.  

Daniela Lindemark

East Coast Recruiter

Daniela graduated from Long Island University with a Master of Science majoring in Human Resources. Originally from Sweden, she has worked in in the luxury hospitality industry in Australia, before settling in New York City. She loves the people aspect of the industry and enjoys finding candidates their perfect positions.

Daniela began her career at BAHS as the Director of Talent Acquisition before growing into the role as a recruiter. She believes that kindness and understanding are core values to live by and get immense satisfaction by supporting people and organizations develop into the best that they can be.

During her time at LIU she did extensive research projects on Diversity in the Workplace, Work People & Productivity and Organizational Development, and enjoys learning about the human psychology to develop a greater understanding of how and why people operate the way they do.

She loves exploring all the different cultural experiences New York City has to offer.

Jayasree Kandasamy

East Coast Recruiter

Jayasree is a dedicated Neuropsychology and Child and Adolescent Mental Health Professional who is inspired by providing clients warm, nurturing environments for optimal development. Driven to employ neuropsychological tactics to strengthen self-efficacy through social skills training and behavioral modification. Skilled in individualized, multi-systemic care to support healthy emotion regulation while simultaneously bolstering cognitive deficits. 10+ years experience in developmental psychology across the greater New York City area. Personal expertise in Addiction, TIA, Delirium, Hemispheric Neglect, Anosognosia, Psychopathy and Global Cognitive Deficits. Strong community and social services professional with BA in Psychology, focusing on Child and Adolescent Mental Health from New York University. 

Jayasree's experience and education helps her make carefully thought-out matches between the candidate and family, which last long-term.

Elizabeth Thompson

Gallery Manager/Director of Press and Media at Anita Rogers Gallery

Elizabeth Thompson is the Director of Anita Rogers Gallery. She studied Art History and French Language at Vassar College in Poughkeepsie, New York.

Elizabeth worked at an established gallery in both SoHo and Chelsea for five years prior to joining the Anita Rogers Gallery team in 2016. For more information on Anita Rogers Gallery, visit the gallery website here.

Kelly Shapiro

Talent Acquisition and West Coast Recruiter

Kelly graduated from Arizona State University with a degree in Communications.  During her studies, Kelly worked for the Office of the University President and amongst her duties was the recruitment of student mentors.   Realizing she is a people person with keen perception, she was successful in two additional positions held:  one in local government and the other, a non-profit.  In both, she worked extensively with volunteer programs where she honed her recruitment skills.  These skills made for an easy transition to BAHS as Kelly screens candidates and works as a placement specialist for the California office.

Kelly studied in Barcelona, Spain and has traveled extensively in the US and Europe.   She enjoys hiking, time with her Golden Retriever, and the California food scene.

Gina Minter

Talent Acquisition Specialist & East Coast Recruiter

Gina moved to the US from a small town in England to pursue her college education and career in New York City. She received her Bachelor of Arts in Psychology from Baruch College in 2016 with a minor in Philosophy. 

Gina worked in Human Resources and Recruitment in the Marketing sector for a few years before joining British American Household Staffing to pursue a career in Talent Acquisitions and Recruitment in the domestic staffing field. 

Gina is a dedicated dog foster mom! She is a huge dog lover and works with dog foster based rescue programs to help bring animals from kill shelters in the south up to NYC. Fostering means taking a dog into your home and caring for them until a permanent adoptive home can be found; she helps prepare these pups for their forever homes. Gina also volunteers at adoption events throughout Manhattan to help facilitate meetings with potential adoptive parents.

Hope Savich

Business Developer

Hope focuses on business development in particular household placements with an education component. She has over ten years of experience in the Education field, first as a Classroom Teacher, then as an Educational Researcher, and later as a School Administrator. Prior to joining the team, Hope worked for three years as a founding staff member of a NYC Charter School. She received her Masters Degree from Columbia University's Teachers College in 2009 and also has a second Masters Degree in Administration and Supervision from The City College of New York. Hope is a native of Chicago, Illinois.

Kandace Fuller

Office Manager

Kandace is a native New Yorker, who joined the BAHS SoHo office in 2017. She recently graduated from Columbia University with her B.A. in English Literature, with an emphasis in 19th-century British literature. She enjoys utilizing her strong emotional intelligence and keen intuition to build strong candidate and client relationships, and putting her communication skills to use daily to keep the BAHS team performing at its best.

In her limited free time, Kandace is a freelance editor and writer, and currently serves as Managing Editor of Womanly Magazine. When she isn’t working, she enjoys lots of live music, and spending quality time with her dog.

Katherine Patterson

Childcare Development & Specialist Recruiter

Katherine is a multilingual, British childcare specialist, with over 10 years of hands-on experience working with children in both classrooms and private homes worldwide, as well as 5 years of general domestic household recruitment experience. 

Born and raised in the South West of England, Katherine has a First Class BA Hons Degree in French, Spanish and European Studies. Her career in childcare is underpinned by years of teaching experience, predominantly comprising Early Years Foundation Stage (EYFS) and EFL, but also Cambridge English, French, Spanish and entrance exam guidance for Collège du Léman, Institut Le Rosey and Institut auf dem Rosenberg in Switzerland. 

Having worked all over the world, from Paris to Cape Town, it seems fitting that her love of travel and sense of adventure would eventually bring her to San Francisco where she now lives with her husband and 2 rescue dogs. A qualified swimming instructor and a lover of all things health, fitness and outdoors, you’ll mostly find her swimming, paddle boarding, hiking, camping, on the beach, or on her yoga mat!

Katherine’s extensive and combined experience of working in a caregiving, pedagogical and recruitment capacity means she is able to provide informed and invaluable insight and guidance to both her clients and candidates alike. She prides herself on establishing and nurturing authentic, long-term relationships and thoroughly enjoys the challenge that comes with playing such a pivotal role in the match making process. Katherine strives to manifest lasting placements, and always goes the extra mile to ensure everyone’s expectations are met.

Katie Montalbano

Director of Recruitment

Katie has a rich background in the luxury hospitality industry. Prior to joining the company, she served as Executive Housekeeping Manager at the Westin Times Square and the Mark Hotel in New York. During her tenure she played an integral role in structuring and managing quality client services, resulting in positive customer loyalty and brand reputation.

Katie is Director of Recruitment, serving as a generalist within the domestic staffing area. Katie works with all categories of household and corporate staff including housekeepers, nannies, baby nurses, butlers, personal assistants, chefs, chauffeurs, house managers, estate managers and corporate staff. Her business and operational experience with international clientele helps while sourcing executive staff for clients. 

Gina Passaro

Director of Talent Acquisition

Ginamarie has been with the BAHS team since 2018 as the East Coast Talent Acquisition Specialist. Before joining the BAHS team, she was a camp counselor, preschool teacher and a  nanny. She has a true passion for childcare and children, and loves helping nannies find their dream families to work for.

Ginamarie is a people person although she has a shy demeanor and thrives on creating long lasting relationships with candidates.

Elizabeth Burns

Senior Placement Specialist


After earning a degree in K-12 Spanish Education, Elizabeth transitioned immediately into nannying and infant care, with a special interest in aiding new parents during their first years with baby. Elizabeth is a trained Postpartum Doula, Newborn Care Specialist, and New Parent Educator. Before transitioning to BAHS, she spent several years as an infant nanny, working full-time with families and their new additions to get them set up for success with developmental milestones, sleeping, eating, and all the trials and tribulations that come with the first year or two of parenthood. She finds the most satisfaction in giving parents confidence in their competence.
She started her consulting business, The New Parent Mentor, in 2019, and offers her knowledge of newborns, infants, and toddlers through consulting sessions on topics like sleep training and solids introduction. The opportunity to develop relationships with families and offer them guidance to meet their goals is the through line that led to success in Elizabeth's consulting, and now in her work doing recruiting and placement.
Elizabeth grew up in Rye, NY and resides now in Brooklyn. In her free time, she bakes bread, cookies, and cakes, does needlepoint, re-watches Grey's Anatomy, and practices yoga. She enjoys traveling throughout New England to visit her family and friends.
Elizabeth knows what it's like to be on both sides of the staffing process. Before starting work with BAHS, she was a nanny who went through various frustrating experiences with other agencies, and she also had consulting clients whom she guided through the process of finding their own nannies. 
The skills developed with those experiences steered her to this position as a recruiter and to work as a champion for domestic workers. She connects on a personal level to best understand what candidates and clients need, and strives to conduct placements based on relationships instead of solely focusing on what's on paper. Elizabeth strikes an effortless balance working in the best interest of both parties' needs to facilitate strong, long lasting placements.

Brittany Forde

Head of Finance & Human Resources

Brittany is a native New Yorker although she was raised in the South.

She joined BAHS as the Head of Finance & Human Resources. She has been in the accounting industry for almost a decade.  She started her accounting career working in the fashion industry. Over the years she has brought her accounting skills to disparate industries, including transportation, technology, education and hospitality.  

She enjoys the challenge of structuring the accounting and the human resources processes to allow for a seamless flow for the organization and its employees. Brittany received her accounting degree from Berkeley College.

Martha Keith-Barnett

London Recruiter

Martha graduated from the University of Bristol with a degree in English Literature. She has continued to develop her education with courses in Marketing at Goldsmiths and Journalism with NUJ . Originally from Northern Ireland, she has worked in Switzerland, Australia and China before settling in London. She is a people person and problem solver and loves finding the perfect candidate for clients and finding candidates their perfect jobs.
 
Outside of her BAHS work, Martha loves running and competes in marathon and ultra marathon races for her club. She also writes a yoga and fitness journal for Ginger Orange for which she interviews inspirational women in the fitness industry. 

Manda Lucius

Marketing and Talent Acquisition Specialist

Manda received her B.F.A. in Graphic Design from The University of Southern Mississippi in 2012. Since then, she has worked in various marketing departments to develop her skills as a designer and communicator.

Born and raised in the American South, Manda is still adjusting to West Coast living after moving to LA in 2015. In a past life, she utilized her Scuba diving certification to enact live presentations in the tanks and terrariums at a Natural Science Museum.

She also runs Mandalu Designs, a small, graphic design boutique that offers museums and nonprofits an affordable alternative to high agency fees.

Manda brings her extensive and diverse marketing background to support BAHS promotion and SEO as well as helping the California office source and screen new candidates.

Michela Crowley

East Coast Recruiter

Michela attended New York University where she earned a B.A. in Parenting and Family Studies and a minor in Child and Adolescent Mental Health Studies. She is a seasoned Birth and Postpartum Doula and has worked as a Nanny for many years before, during, and after her schooling. She has a strong background in Child Psychology, various Parenting strategies, Trauma, and Behavior Management. She previously worked for BAHS in 2013 and has since returned to her role as Recruiter in the NY office, working to make strong placements between families and prospective domestic staff, specializing in childcare placements. She is passionate about finding amazing caregivers for families and helping facilitate long-term matches and is inspired daily by the amazing caregivers and families she is able to form relationships with.

In her spare-time she provides Doula services for clients in NYC (check her out at @gaiadoula) as well as advocates for women’s health and reproductive justice through organizations like UNITAS, RAINN, and Project Heal, and loves helping new families prepare for their parenting journeys with private parent coaching. She lives in Brooklyn with her cat Beyoncé.

Patricia Stark

East Coast Recruiter

Patricia graduated from Loyola Marymount University with a degree in Psychology and is currently earning a Masters degree in Psychology with an emphasis in Industrial/Organizational Psych at New York University. Her background in hospitality and sales, paired with her education in Psychology, equip her with the adept ability to not only understand, but care for both client and candidate needs. With BAHS, Patricia works closely with clients and candidates to
anticipate needs and ensure all expectations are met.

Summer Millwood

West Coast Recruiter

Summer graduated from the University of Nevada, Las Vegas with a degree in Psychology. She also has a strong background in luxury hospitality, working for top hotels on the Sunset and Las Vegas Strips. Summer uses her psychology and customer service background to understand and connect with both candidates and clients.

Summer was born in Jamaica and grew up in the fabulous city of Las Vegas. In her spare time, she enjoys hiking, exercising, and is an avid fan of live music events.

Her experience in luxury hospitality has provided Summer with a detailed and thorough understanding of the level of excellence and quality required when screening and selecting candidates and when making a match between BAHS clients and candidates.

Zoey Ingarfield

London Recruiter

Born and raised in the South West of England, Zoey is a people person and a problem-solver who enjoys building strong relationships with clients and candidates. She has a degree from the University of Manchester and has been lucky enough to work in London, Brussels, Paris, and Sydney.  

When not working, Zoey enjoys hiking, cycling and messing about with her family. She has travelled extensively and has just returned to the UK after 15 years in Sydney, Australia.

The BAHS Difference

Our belief in matchmaking sets us apart from other staffing agencies. BAHS recruiters will work with you to understand your unique needs and match you with candidates that can provide high quality service and care. For us, success is a placement that results in a contented home and staff who enjoy long-term job fulfillment.

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