Hire A Newborn Care Specialist

We recommend booking a Newborn Care Specialist as soon as possible, as the schedules can fill up quickly. Many expecting parents will begin the booking process when their provider gives a due date for the new baby.

No problem! We are generally able to fill emergency or last minute requests for families.

We recommend at least 2 weeks of care. However, some families will request services for up to 1 year. Once you no longer require an NCS and would like a nanny, please get in touch.

We suggest putting a range. We only require that you fulfill the minimum amount of time that you specify on the contract. In most cases, you are able to extend past what you’ve written on the contract, especially if you are able to give 1 to 2 weeks’ notice.

All the candidates we work with are asked detailed questions regarding their knowledge about child development, infant safety issues, scheduling, and breastfeeding. They must pass a nationwide criminal background check that includes social security verification. We call their personal and professional references and make that information available to you.

All Newborn Care Specialists must have current CPR and a minimum of 3 years’ prior experience with infants. They also have various certifications and attend trainings that cover different aspects of newborn care.

Newborn Care Specialists are happy to meet if there is time between their assignments. However, if there is not an opportunity to meet them before they begin working, you can speak extensively with them over the phone or Skype and call their references before committing.

Yes! We work with caregivers who specialize in caring for multiples, including twins and triplets.

The NCS will bring the baby to the mom for all feedings. When mom is done feeding, they will take the baby and care for its needs until the next feeding, allowing mom much needed rest.

An NCS will not cook, clean, or do household chores. They are only responsible for the baby’s complete care, along with duties pertaining to the baby such as baby laundry, cleaning bottles/breastfeeding supplies, and keeping the nursery stocked and tidy.

By law an NCS is not allowed to file or cut the baby’s fingernails or toenails. However, they can assist you with this task.

While a Newborn Care Specialist is not responsible for caring for any of your older children, they can help them adjust to having a new sibling in the home.

We recommend scheduling any newborn care to be on call 2 weeks before and 2 weeks after your estimated due date, allowing flexibility on the start time.

For 24-hour placements, we generally recommend that families provide a private bedroom and bathroom for the Newborn Care Specialist. Even when the specialist sleeps in the baby’s room, having a dedicated private space allows them to rest and recharge during their off-duty periods, as well as providing a secure and comfortable place for their personal belongings.

It is standard industry practice for Newborn Care Specialists working 24-hour shifts to receive a total of four hours of personal time within each 24-hour period. These four hours do not need to be taken consecutively and can be scheduled in a way that best supports the family’s needs and the baby’s routine.

One additional consideration is overnight coverage. If your family requires the specialist to remain awake and actively monitor the baby throughout the night (commonly referred to as “awake care”), rather than resting when the baby sleeps, we typically recommend engaging two specialists on rotating day and night schedules. Continuous overnight awake care can be physically demanding over an extended period, and experienced specialists recognize the importance of maintaining their wellbeing in order to consistently provide the highest standard of care.

Families seeking this level of coverage should also be aware that awake care arrangements typically command a premium rate compared to a traditional 24-hour placement.

With 24-hour care it is required to provide food. For overnight care, it is not required, but if you would like, you can have snacks and drinks available.

We pride ourselves in having the most professional and experienced Newborn Care Specialists in the country, therefore some of our candidates may travel from a different state if they are the best match for your family.  The client is monetarily responsible for round trip transportation. Some will also travel to your home by taxi, metro, or ferry and will request reimbursement for these fares.

Yes, tipping is customary but not required. Between 10%-15% of the total job assignment is standard.

When we are in the process matching you with a caregiver, we will discuss the type of care will be the best match for your family. Some Newborn Care Specialists specialize in sleep training and food transitions while others work best supporting the mother and following natural progressions.

Yes. All expenses for the caregiver’s food, travel, etc are the responsibility of the family.

Yes! Family or friends can purchase gift certificates for you. However, the family using the services in their home is required to fill out the application.

Yes, since the NCS knows your baby so well, they can train your nanny about the baby’s routine.

Yes. This varies depending on how many hours they work each week. Please refer to the contract for more information.

Sometimes. This is not always guaranteed and depends on how many caregivers are working at the time you need a fill in.

Yes, some will work on holidays.

Yes, they should be paid time and a half for the following holidays: Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Memorial Day and July 4th.