Newborn Care Specialists (sometimes referred to as baby nurses or maternity nurses) are childcare professionals who specialize in newborn and infant care and development. Most NCS will hold a Newborn Care Specialist certification and have extensive training in topics including: feeding methods and lactation, sleep routines and conditioning, the postpartum period, care of multiples or premature babies, and more. It is good practice to hire your Newborn Care Specialist when your doctor confirms your due date. Many NCS are booked up to a year in advance, so planning early will make certain you are matched with the ideal caregiver. Arranging your care early will also mean more time to enjoy pregnancy or preparation time for the family. Contact us now to learn more about the process of hiring an experienced Newborn Care Specialist. If you’re looking for a NCS job opportunity, please visit our job board. Newborn Care Specialists can provide around-the-clock care for infants from newborn up to one year and are most specialized in the first 12 weeks to 6 months of development. They will work to establish a sleeping and feeding pattern with the infant based on the parents’ preferences and baby’s needs. They typically work a 20-hour “live-in” position or a 12-hour nighttime shift between 5 and 7 days per week. Their duties are often transferred to a nanny once the infants are on a structured sleeping and feeding schedule. Newborn Care is a service and support to new parents as they recuperate and adjust to life with baby. NCS can also be invaluable help to parents who choose to have a baby through a surrogate.
We recommend booking as soon as possible, as the schedules can fill up quickly. Many expecting parents will begin the booking process when their provider gives a due date for the new baby. No problem! We are generally able to fill emergency or last minute requests for families. We recommend at least 2 weeks of care. However, some families will request services for up to 1 year. Once you no longer require a Baby Nurse and would like a nanny, please contact us about our nanny placement services. We suggest putting a range. We only require that you fulfill the minimum amount of time that you specify on the contract. In most cases, you are able to extend past what you’ve written on the contract, especially if you are able to give 1 to 2 weeks’ notice. All of our baby nurses are asked detailed questions regarding their knowledge about child development, infant safety issues, scheduling, and breastfeeding. They must pass a nationwide criminal background check that includes social security verification. We call their personal and professional references and make that information available to you. All of our baby nurses must have current CPR and a minimum of 3 years’ prior experience with infants. They also have various certifications and attend trainings that cover different aspects of newborn care. Baby nurses are happy to meet if there is time between their assignments. However, if there is not an opportunity to meet her before she begins working, you can speak extensively with her over the phone or Skype and call her references before committing. Yes! We have caregivers who specialize in caring for multiples, including twins and triplets. No. “Baby nurse” is a term meaning infant specialist. They are also referred to as a Newborn Care Specialist if they have a NCS certification. Baby nurses provide non-medical care for your baby. However, some of our candidates are CNAs or LPNs and have previous experience working in hospitals. The baby nurse will bring the baby to the mom for all feedings. When mom is done feeding, they will take the baby and care for its needs until the next feeding, allowing mom much needed rest. Your baby nurse will not cook, clean, or do household chores. She is only responsible for the baby’s complete care, along with duties pertaining to the baby such as baby laundry, cleaning bottles/breastfeeding supplies, and keeping the nursery stocked and tidy. By law your baby nurse is not allowed to file or cut the baby’s fingernails or toenails. However, they can assist you with this task. While your baby nurse is not responsible for caring for any of your older children, she can help them adjust to having a new sibling in the home. We recommend scheduling any newborn care to be on call 2 weeks before and 2 weeks after your estimated due date, allowing flexibility on the start time. The family is responsible for paying the baby nurse directly at the end of each week based on the number of hours she is there. Our recruiters will help you negotiate and offer pay within market rate and commiserate with your baby nurse’s expert experience. This will be laid out in writing before the start date. For 24-hour care the baby nurse will sleep when the baby is sleeping. Please provide a couch or bed. It is your choice to have your baby nurse sleep in the room with the baby or in a separate living space with a baby monitor. For overnight shifts, you can request the baby nurse to stay in the baby’s room or you can choose to provide a separate living space with a baby monitor where she can read, work on the computer, or watch TV after her other duties are finished and the baby is sleeping. With 24-hour care it is required to provide food. For overnight care, it is not required, but if you would like, you can have snacks and drinks available for the baby nurse. We pride ourselves in having the most professional and experienced newborn care specialists and baby nurses in the country, therefore some of our candidates may travel from a different state if they are the best match for your family. The client is monetarily responsible for round trip transportation. Some will also travel to your home by taxi, metro, or ferry and will request reimbursement for these fares. Yes, tipping is customary but not required. Between 10%-15% of the total job assignment is standard. Your baby nurse will sleep when the baby is sleeping. She will also be allowed a 4-5 hour break per each 24-hour period in which she can decide to sleep or leave the premises. When we are in the process matching you with a baby nurse, we will discuss the type of care will be the best match for your family. Some Newborn Care Specialists specialize in sleep training and food transitions while others work best supporting the mother and following natural progressions. Yes. All expenses for the baby nurse’s food, travel, etc are the responsibility of the family. Yes! Family or friends can purchase gift certificates for you. However, the family using the services in their home is required to fill out the application. Yes, since your baby nurse knows your baby so well, she can train your nanny about the baby’s routine. Yes. This varies depending on how many hours they work each week. Please refer to the contract for more information. Sometimes. This is not always guaranteed and depends on how many of our baby nurses are working at the time you need a fill in. Yes, some baby nurses will work on holidays. Yes, they should be paid time and a half for the following holidays: Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Memorial Day and July 4th.SERVICES
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What are Newborn Care Specialists (NCS)?
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Newborn Care Specialists (NCS)/Baby Nurse FAQ
How soon should I book my Baby Nurse?
What if I already had my baby and have an immediate need?
How long should I book my Baby Nurse for?
What if I don’t know how long I want to keep my Baby Nurse?
What type of screening process do your Baby Nurses go through?
Can I meet the Baby Nurse that you match me with before she starts the job?
Do you have Baby Nurses who have experience with multiples?
Does “Baby Nurse” mean they have an actual nursing license or degree in nursing?
How does a Baby Nurse benefit breastfeeding moms at night?
What is the Baby Nurse NOT required to take care of?
Will my Baby Nurse help my older child adjust to the new baby?
If my baby arrives on a different date than I wrote on the contract, how will I know my Baby Nurse is available for me?
How is the Baby Nurse paid?
What accommodations are required for the Baby Nurse?
Am I required to provide the Baby Nurse with meals?
Do I need to pay for my Baby Nurse’s travel expenses?
Should I tip my Baby Nurse?
When I’m using 24-hour care when does the Baby Nurse sleep?
Will the Baby Nurse put my baby on a schedule?
Can I have the Baby Nurse travel with our family on vacation?
Can someone purchase services as a baby gift for me?
When the Baby Nurse is finished and I have a nanny starting, can the Baby Nurse train my new nanny?
Does my Baby Nurse get any days off?
If my Baby Nurse has a day off, can I have someone fill in for her?
Do Baby Nurses work on holidays?
When Baby Nurses work on holidays, do they get paid time and a half?